Yes we offer this option when paying with a credit card. It is safe because our store is up to date with the latest security including SSL encryption and a certified PA-DSS payment application.
Additionally, credit card numbers are not saved. Only a special token on the side of the payment processor, that can be used in this store only, is saved. The token instructs the payment processor to use the credit card but the token doesn't contain any credit card details.
The time it takes to receive your order is determined by when you place your order and which shipping method you select. If you place your order before 2:00pm Eastern on a weekday that isn’t a holiday, your order will be shipped out the same day. Keep in mind, a holiday falling in between your order date and the date your package is estimated to arrive may impact when you receive your order. Please consult the carrier’s website of your chosen shipping method to see what holidays, if any, may impact your delivery. If the shipping method you selected provides days in transit rather than an estimated delivery date, please start counting business days from the day after your order was picked up. Your order will most likely arrive on the estimated delivery date or the last day of expected days in transit but may be delivered afterward if you did not select a guaranteed shipping method.
After the carrier has accepted your order, we will send you a shipping notification email with the tracking number for your shipment. The tracking number is the best way to follow your order’s progress. We do not have any additional information about your package beyond what is provided by the carrier. Further, the carriers typically do not have any additional information about your package beyond what the tracking information posted on their respective websites. If your order does not arrive by the estimated arrival date and you selected a guaranteed shipping method, please contact us as soon as possible so we may begin the process of resolving the situation. If you did not select a guaranteed shipping method, please wait at least three additional business days before contacting us as orders that are later than estimated typically will arrive by then. See the Late Order Policy or our Lost Order Policy sections of our Shipping Policy for additional details.
If the shipping method you select is guaranteed, the carrier providing the chosen shipping method is guaranteeing either the arrival date of your package or the number of days your package is in transit. If the package takes longer to arrive than the guaranteed time, the carrier will refund us the shipping charges and we will in turn provide you with a refund of the shipping charges.
If you select a method of shipment which is not guaranteed, the time frame for arrival is an estimate only. If your package arrives later than the estimate given for a non-guaranteed service, the shipping fee is not refundable. We understand how frustrating this can be, but we do not have any control of the package once it leaves our facility. If the carrier takes longer to deliver the package than estimated for a shipping method which is not guaranteed, they do not provide us with a refund of the shipping charges and therefore, we cannot provide you with a refund of the shipping charges. Please see the Guaranteed Service section of our Shipping Policy for more information about GUARANTEED Shipping methods.
If your order does not arrive by the estimated delivery date for a guaranteed service such as UPS Next Day Air, please contact us immediately so we may resolve the situation. How we resolve the situation will depend upon the individual circumstances of your order. Possible solutions include but are not limited to refunding the shipping fee, reshipping your order, providing you with Customer Reward Points or any other solution we deem fit to rectify the issue.
If you did not select a guaranteed service, examples of which include USPS Priority Mail or UPS Ground, and your package did not arrive by the estimated arrival date, your shipping fee will not be refunded. You will need to continue to wait for your package to arrive for at least seven business days before we consider the order lost, at which time we will handle the package as such. Please see the Lost Order FAQ or the Lost Order Policy section of our Shipping Policy for more details. If you would like a replacement order shipped for a non-guaranteed service and your order is not lost, you will need to place a new order.
In the case of the USPS, sometimes orders can be delayed and show no movement for a day or two. If this happens to your order, we suggest signing up for “Text & Email Updates” on the USPS website (located below where your tracking information appears) as signing up for updates is usually enough to get the package moving again. If you contact us about your order showing “In Transit” with no movement before seven days has elapsed, we will do this for you, but we are unable to do anything else.
Please keep in mind, as long as the tracking information says “In Transit”, the package is still in transit it to you and unfortunately, our hands are tied and we cannot provide any further assistance to get your package delivered any faster. We sympathize the carrier let you down by exceeding the estimated transit time, but the carrier is an independent business outside of our control.
Please see the Late Order Policy section of our Shipping Policy for complete details.
A package is not lost if it’s tracking information still states “In Transit”. This applies to guaranteed shipping methods and non-guaranteed methods alike. If the tracking shows “In Transit”, please consult the Late Order Policy section of our Shipping Policy for further details. If the tracking information states something other than “In Transit”, it is still possible your order is on the way to you and not lost. Please contact us so we may investigate the situation and determine if the package is lost. If your package has stated “In Transit” with NO movement for more than seven business days and you have already signed up for “Text & Email Updates” as noted in the Late Order Policy section of our Shipping Policy, we will consider the package lost and treat it accordingly. SPECIAL NOTE: The USPS does not consider a package lost unless it has been 15 DAYS with no movement, so please understand we are going above and beyond USPS policy and taking a risk/incurring additional cost to provide our customers a faster resolution. It is still possible the original package may be delivered within the 15-day window after we have considered the package lost. If this occurs, please contact us so we may send you a return service label (RSL) to return the extra order.
If a package is lost, we will reship your order or provide you with a refund of the items only (unless it is a guaranteed shipping method, in such a case please see the GUARANTEED SERVICE vs. Not Guaranteed Service section of our Shipping Policy for further details) as mutually agreed upon by you and us. We will then file a claim with the carrier to recoup the lost funds. Please do not attempt to file a claim with the carrier as it may jeopardize our ability to do so and thus remove our ability to ship you a replacement order or provide you with a refund. If your order is lost, you may be contacted by the carrier about said order. If so, and the carrier asks you if you received your order, please understand they are inquiring about your original order and not the replacement order. Please tell them “no”, that you did not receive your order because if you tell them “yes” in reference to receiving the replacement we sent, they will assume you mean the original and thus deny our claim.
If your order does not arrive by the estimated delivery date for a guaranteed service such as UPS Next Day Air, please contact us immediately so we may resolve the situation. How we resolve the situation will depend upon the individual circumstances of your order. Possible solutions include but are not limited to refunding the shipping fee, reshipping your order, providing you with Customer Reward Points or any other solution we deem fit to rectify the issue.
If you did not select a guaranteed service, examples of which include USPS Priority Mail or UPS Ground, and your package did not arrive by the estimated arrival date, your shipping fee will not be refunded. You will need to continue to wait for your package to arrive for at least seven business days before we consider the order lost, at which time we will handle the package as such. Please see the Lost Order FAQ or the Lost Order Policy section of our Shipping Policy for more details. If you would like a replacement order shipped for a non-guaranteed service and your order is not lost, you will need to place a new order.
In the case of the USPS, sometimes orders can be delayed and show no movement for a day or two. If this happens to your order, we suggest signing up for “Text & Email Updates” on the USPS website (located below where your tracking information appears) as signing up for updates is usually enough to get the package moving again. If you contact us about your order showing “In Transit” with no movement before seven days has elapsed, we will do this for you, but we are unable to do anything else.
Please keep in mind, as long as the tracking information says “In Transit”, the package is still in transit it to you and unfortunately, our hands are tied and we cannot provide any further assistance to get your package delivered any faster. We sympathize the carrier let you down by exceeding the estimated transit time, but the carrier is an independent business outside of our control.
Please see the Late Order Policy section of our Shipping Policy for complete details.
A package is not lost if it’s tracking information still states “In Transit”. This applies to guaranteed shipping methods and non-guaranteed methods alike. If the tracking shows “In Transit”, please consult the Late Order Policy section of our Shipping Policy for further details. If the tracking information states something other than “In Transit”, it is still possible your order is on the way to you and not lost. Please contact us so we may investigate the situation and determine if the package is lost. If your package has stated “In Transit” with NO movement for more than seven business days and you have already signed up for “Text & Email Updates” as noted in the Late Order Policy section of our Shipping Policy, we will consider the package lost and treat it accordingly. SPECIAL NOTE: The USPS does not consider a package lost unless it has been 15 DAYS with no movement, so please understand we are going above and beyond USPS policy and taking a risk/incurring additional cost to provide our customers a faster resolution. It is still possible the original package may be delivered within the 15-day window after we have considered the package lost. If this occurs, please contact us so we may send you a return service label (RSL) to return the extra order.
If a package is lost, we will reship your order or provide you with a refund of the items only (unless it is a guaranteed shipping method, in such a case please see the GUARANTEED SERVICE vs. Not Guaranteed Service section of our Shipping Policy for further details) as mutually agreed upon by you and us. We will then file a claim with the carrier to recoup the lost funds. Please do not attempt to file a claim with the carrier as it may jeopardize our ability to do so and thus remove our ability to ship you a replacement order or provide you with a refund. If your order is lost, you may be contacted by the carrier about said order. If so, and the carrier asks you if you received your order, please understand they are inquiring about your original order and not the replacement order. Please tell them “no”, that you did not receive your order because if you tell them “yes” in reference to receiving the replacement we sent, they will assume you mean the original and thus deny our claim.
How to Download SVG Files
Free SVG Download
It’s as simple as that! Keep on crafting with Brilliant Vinyl!
**Note: The SVG files are zip files, which simply means once you have completed the download you will have to “unzip” or “extract” the file to see the SVG file. This is usually a built-in Windows feature.